Privacy Policy
1. Overview
At 785 Insulation ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (785insulation.com) or request insulation estimates, services, and consultations across Manhattan, KS, and the surrounding Flint Hills region.
2. Information We Collect
We collect information directly from you when you submit forms on our website or contact us by phone or email. This includes:
- Contact Information: Your name, phone number, physical project address, and email address.
- Project Details: Information regarding your insulation needs, structure type (e.g., residential home, pole barn, crawl space), project timeline, and specific comments or feedback.
- Automated Usage Data: Basic technical data such as your IP address, browser type, device type, referring URL, and browsing behavior via Google Analytics.
3. How We Use Your Information
We strictly use your information to operate our business and serve our customers. Specifically, we use your data to:
- Provide accurate insulation quotes, conduct property evaluations, and perform scheduled work.
- Communicate with you regarding estimate requests, service schedules, project follow-ups, or questions.
- Improve website usability, local service coverage, and customer experience.
- Comply with applicable legal, financial, and contractor compliance standards.
4. Information Sharing & No-Sale Policy
We do not sell, rent, trade, or lease your personal information to third parties or marketing agencies under any circumstances.
Your information is only shared with third-party service providers directly necessary for running our operational workflow, such as:
- Form Processing: Form submissions are processed securely via FormSubmit to route inquiry emails directly to our office team.
- Analytics Providers: Aggregated, non-personally identifiable browser analytics via Google Analytics to help us understand web traffic trends.
- Legal Requirements: Disclosures required by law, subpoena, or to protect the safety and rights of 785 Insulation or the public.
5. Text Messaging & SMS Compliance (TCPA)
If you provide a phone number on an estimate or contact form, you consent to receive telephone calls or SMS text messages from 785 Insulation regarding your project inquiry, scheduling updates, or project follow-ups.
Mobile Consent Privacy: No mobile information or SMS opt-in data will be shared with or sold to third parties/affiliates for marketing or promotional purposes. Message and data rates may apply. You may opt out of receiving text messages at any time by replying "STOP".
6. Cookies & Analytics
Our website utilizes standard browser cookies and Google Analytics to collect basic, anonymous site usage statistical data. You can set your browser to refuse cookies or alert you when cookies are being sent; however, some site features may not function as intended without cookies enabled.
7. Data Security
We implement reasonable administrative, technical, and physical security measures to safeguard your personal data. All traffic to 785insulation.com is encrypted via Secure Sockets Layer (SSL/TLS). While we take diligent care to protect your details, no internet transmission can be guaranteed 100% secure.
8. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us at:
785 Insulation
4457 Nature Avenue
Manhattan, KS 66502
Phone: (785) 410-6407
Email: [email protected]